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Frequently Asked Questions

Yes. By registering and logging in, you'll be able to see your customer-specific pricing, you'll be able to request quotes, online shop, track your orders and more.
Last updated by at 1/12/2023 9:32:02 AM

Yes! Create a web account in a few short minutes. Within 24 hours you will have access to Next Industries online offering. Login to view pricing, create favorite lists, request quotes and so much more.
Last updated by at 1/12/2023 9:32:13 AM

Yes! There are multiple user levels that can be associated with your account. Your account can be set up with an Admin who can manage users based on access to specific areas on our site.
Last updated by at 1/12/2023 9:32:26 AM

Click on ""Forgot Your Password?" and then enter your email address. A password reset link will be sent to the email address so you can create a new password. The link is only valid for 1 hour so if you have not reset your password in that time limit, you will have to start the process again.
Last updated by at 1/12/2023 9:32:38 AM

Sure! Search for an item on our site and click on "Add to Quote" link. A Quote request is generated. Submit your Quote Request and one of our Customer Care specialist will return your quote via email within a few days.
Last updated by at 1/12/2023 10:02:55 AM

Current customers can pay by PO, e-check, paper check or credit card. We accept Visa, MasterCard, Discover and American Express.
Last updated by at 1/12/2023 10:03:08 AM

In stock items placed before 3pm EST will ship same day. Ship times from manufacturer are between 1 and 5 business days. Let us know if your order needs to be expedited and we'll take care of you. 
Last updated by at 1/12/2023 9:50:13 AM

An RMA must be requested prior to returning items by contacting our Customer Care specialist at
Last updated by at 1/12/2023 10:03:28 AM

Last updated by at 2/7/2023 1:42:06 PM

Real-time inventory is shown on the item detail. You can click on In Stock to see the quantity we have available for immediate shipping in our Shelby Township, Michigan warehouse,
Last updated by at 2/7/2023 1:42:20 PM

Please call our Customer Care department at 586-803-3163 between 8am-5pm EST to make a change. Have your order number available for faster service.
Last updated by at 2/7/2023 1:53:57 PM

Fill out the Contact Us form and select Repair as your contact reason. One of our service techs will return your message as quickly as possible.
Last updated by at 2/7/2023 1:55:29 PM